We will confront racism to create a more inclusive and just world. We stand in solidarity with our Black partners, customers, and communities. We will not be bystanders.
via Twitter - Starbucks
June 1, 2020


  • Starbucks commits to invest $100 million to create the Starbucks Community Resilience Fund focused on advancing racial equity and environmental resilience by supporting small business growth and community development projects in BIPOC neighborhoods.
  • The company launched a mentorship program connecting BIPOC (Black, Indigenous, and People of Color) partners to senior leaders and investing in strategic partnerships with professional organizations that focus on the development of BIPOC talent.
  • Starbucks committed to establishing an Inclusion and Diversity Executive Council to provide internal governance to integrate inclusion and diversity throughout the organization.

Learn more about Starbucks’ racial equity commitments here.

  • Starbucks begins offering free Aira service in all U.S. stores in partnership with San Diego-based Aira Tech Corp. Aira connects blind and low-vision people to trained visual interpreters who provide instant access to visual information through a third-party smartphone app.
  • The company committed to setting and tracking annual inclusion and diversity goals of achieving BIPOC representation of at least 30 percent at all corporate levels and at least 40 percent of all retail and manufacturing roles by 2025.
  • In 2020, Starbucks achieved and maintained 100% pay equity by race and gender for similar roles in the U.S., and 100% gender equity in pay in China, Canada, and other company-operated global markets including Austria, Great Britain, Italy, and Switzerland.


Arizona State University

Starbucks has partnered with Arizona State University to design anti-bias resources and training. With the help from ASU, Starbucks was able to launch its 15-course curriculum, To Be Welcoming, to help others address bias through understanding and human experience.

The Smithsonian’s National Museum of African American History and Culture

In honor of Dr. Martin Luther King Jr.’s legacy, Starbucks partnered with the Smithsonian’s National Museum of African American History and Culture to share the museum’s educational resources and digital initiatives like the Freedmen’s Bureau Transcription Project.


In October 2020, the company was able to include new action steps towards reaching its goal. Here are the additional initiatives:

  • We will be intentional in cultivating a culture of inclusion and diversity, with a focus on partner retention and development.
  • We will be transparent in our approach to inclusion and diversity goal setting and progress through annual reporting.
  • We will hold ourselves accountable at the highest levels of the organization.
  • We will grow our community partnerships for hiring, training, and supervising outreach workers.

The Starbucks Foundation will build upon its existing efforts to invest in the communities they serve.

Read more about these initiatives here.